Delivering Happiness

A Path to Profits, Passion, and Purpose

By Tony Hsieh (2011)

Pay brand-new employees $2,000 to quit. Make customer service the responsibility of the entire company-not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow-both personally and professionally. Seek to change the world. Oh, and make money too...